Terms of Service
These Terms of Service govern access to and use of shirtjwds.com and all purchases from Hong Kong Kimbosen Co., Limited. By visiting shirtjwds.com, creating an account, or placing an order, the customer agrees to these Terms of Service. If the customer does not agree, the customer must not use shirtjwds.com or purchase products from Hong Kong Kimbosen Co., Limited.
Orders and Payment
All orders are subject to acceptance by Hong Kong Kimbosen Co., Limited. The customer must provide valid payment information and accurate account details. Payment must be authorized before an order is processed. Hong Kong Kimbosen Co., Limited may refuse or cancel any order for product unavailability, pricing errors, suspected fraud, or violation of these Terms of Service. Prices are displayed at checkout and may change before an order is placed. The customer is responsible for all taxes, duties, and fees associated with an order.
Shipping and Delivery
Hong Kong Kimbosen Co., Limited ships products to addresses provided by the customer. The customer must provide a complete and accurate shipping address. Shipping timelines are provided at checkout and may vary by destination. Hong Kong Kimbosen Co., Limited is not responsible for delays caused by carriers, customs authorities, or events beyond reasonable control. Risk of loss passes to the customer upon delivery to the carrier.
14 days No-Reason Refund Policy
Hong Kong Kimbosen Co., Limited offers a strict 14 days no-reason refund policy. The customer may request a refund for any reason within 14 days of receiving the product. The refund request window is exactly 14 days from the delivery date. Requests received after 14 days are not eligible for a refund. To qualify, the customer must contact [email protected] within 14 days and follow the return instructions provided by Hong Kong Kimbosen Co., Limited. The returned item must be unworn, unwashed, and have original tags attached. Hong Kong Kimbosen Co., Limited may reject a refund if the returned item is damaged, altered, or missing components. The customer is responsible for return shipping costs unless the item is damaged or defective. Refunds are issued to the original payment method.
Refund Processing Time
Refund processing and arrival to the customer's account takes at least 14 days. This period begins when Hong Kong Kimbosen Co., Limited approves the refund. The customer must allow at least 14 days for the refund to appear in the customer's account. Bank processing times, payment provider policies, and regional financial systems may extend this period. Hong Kong Kimbosen Co., Limited does not control bank posting times after a refund is submitted.
PayPal Refunds
PayPal refunds take at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. The customer must allow at least 14 days for a PayPal refund to be processed and received. Hong Kong Kimbosen Co., Limited submits PayPal refunds promptly after approval. The customer's PayPal account, regional laws, and PayPal internal procedures determine the final arrival time. Hong Kong Kimbosen Co., Limited is not responsible for delays caused by PayPal or regional legal requirements.
Damaged or Defective Items
Any claim for a damaged or defective item must be submitted within exactly 7 days of receipt. The customer must contact [email protected] within exactly 7 days of receipt and provide photographs of the damaged or defective item. The customer must retain the original packaging and all components. Claims submitted after exactly 7 days of receipt are not eligible for replacement, repair, or refund. Hong Kong Kimbosen Co., Limited will review each claim and may request additional information. If a claim is approved, Hong Kong Kimbosen Co., Limited will provide a replacement or refund.
Intellectual Property and User Conduct
All content on shirtjwds.com is owned by Hong Kong Kimbosen Co., Limited or its licensors. Content includes text, images, graphics, logos, and software. The customer may not copy, reproduce, distribute, modify, or create derivative works without written permission from Hong Kong Kimbosen Co., Limited. The customer must not misuse shirtjwds.com, attempt unauthorized access, interfere with site operation, submit false information, or use shirtjwds.com for unlawful activity. Hong Kong Kimbosen Co., Limited may suspend access for violations.
Limitation of Liability and Indemnification
Hong Kong Kimbosen Co., Limited is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of shirtjwds.com or purchase of products. Hong Kong Kimbosen Co., Limited total liability for any claim is limited to the amount paid for the product giving rise to the claim. The customer agrees to indemnify and hold Hong Kong Kimbosen Co., Limited harmless from claims, losses, damages, liabilities, and expenses arising from the customer's violation of these Terms of Service, misuse of shirtjwds.com, or violation of applicable law.
Governing Law and Dispute Resolution
These Terms of Service are governed by Hong Kong law. Any dispute arising from these Terms of Service or use of shirtjwds.com is subject to the exclusive jurisdiction of the courts of Hong Kong. Before filing a legal claim, the customer must contact Hong Kong Kimbosen Co., Limited at [email protected] and attempt to resolve the dispute informally. If the dispute is not resolved, either party may pursue relief in the courts of Hong Kong.
Changes and Contact
Hong Kong Kimbosen Co., Limited may revise these Terms of Service at any time. The customer must review the current Terms of Service before each purchase. Continued use of shirtjwds.com after changes are posted constitutes acceptance of the revised Terms of Service. For questions about these Terms of Service, refunds, damaged items, or orders, contact Hong Kong Kimbosen Co., Limited at [email protected], +852 6264 2468, or UNIT 917A, 9/F., TOWER A, NEW MANDARIN PLAZA, NO.14 SCIENCE MUSEUM ROAD TST, KLN, HONG KONG.
